Comcast customer service

A funny (funny for us not for the parts involved) video showing how a Comcast technician was trying to replace a cable modem. Actually before starting the actual repair he had a few deep thoughts, deeep thoughts. Watch the A Comcast Technician Sleeping on my Couch Youtube movie below.

 

The story is this, the comcast technician came over to fix this guy's modem and after an hour on the phone with Comcast he fell asleep. It would be pitty not to mention the thank you notes that the customer posted. Thank you for: 

  • two broken routers
  • four hour appointment blocks
  • weeklong internet outages
  • long hold times
  • high prices
  • three missed appointments
  • promising to call back and then not calling