Mail Merge using Outlook
If you have a small list of clients and you are using Outlook, one of the solutions to follow-up with them is by using the Mail Merge function. The Mail Merge function allows creating personalized mailing labels, envelopes, form letters, catalogs, e-mails, or faxes for mass distribution.
CRM funny videos
CRM 2008 (SAP)
This CRM event is organized by Wellesley Information Services, publisher of SAP Insider. It's focused on SAP CRM solutions and offers:
Luxor CRM
Luxor CRM is an intuitive, fully customizable, web-based CRM solution, delivering superior sales force and marketing automation capabilities from the user's desktop. It was designed by salespeople for salespeople making it one of the most user-friendly CRM applications on the market.

