How not to handle customer support

While this is hard to believe it's a real customer support conversation, it still gives quite some laughs just because of this. However, if it's even remotely true then it's a little embarrassing this level of customer support someone would provide. How would you feel calling to ask about a computer you've seen in an advert and beside the barely understandable language used you also get to be called a "little girl" for not buying a computer simply because it doesn't come with speakers - other expressions used in this video that are hilarious: "The future is going to cost more money; I can believable, only for a little speakers; Free CD... boner; Nooo floppy dry, you want to add the three and half floppy dry?"