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Microsoft Dynamics Community contest |
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Microsoft launched the Dynamics Community, that comprises individual crm blogs, crm forums a way to network via the Microsoft Dynamics Connect Beta for Facebook (you can put your business card on Facebook) and also read articles posted by the Microsoft Dynamics team. To promote the Dynamics Community, Microsoft launched a contest, Cash In with Microsoft Dynamics, that ends on June 30, 2008. When you register for the Microsoft Dynamics Community you will be automatically entered to win Bose headphones, a Sony digital camera, a Bose stereo, Tumi luggage, an American Express Gift Cheque, and an all-inclusive trip for two to Las Vegas. The good part is that the contest is open to non-US residents too, and prize drawings are held twice a month starting April 1, 2008 with the grand prize drawing on June 30, 2008. Semi-monthly prizes are awarded by random drawing. The grand prize is awarded to the Dynamics Community member with the most points on June 30, 2008.
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Additional Actions when right-clicking a From or To address |
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Ever right-clicked in a received email on the From or To email address or name in MS Outlook? If you have smart tags enabled in Outlook then you've seen for sure an annoying menu called Additional Actions that when clicked showed No Additional Actions found. Well, after some research, I was able to find out how to add items to that list.
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Oracle released on March 11, 2008 version 15 of its successful CRM On Demand solution. Release 15 of CRM On Demand introduces several powerful crm enhancements, such as the new social CRM feature that enriches social networking and collaboration. This really brings Oracle® CRM On Demand more into the Web 2.0 world, given that it already has end user customization options such as widget and gadget creation, that can be integrated into online portals (iGoogle, MyYahoo!, Bloglines) - this way users can access important CRM information (such as contacts and accounts) via web portals.
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Siebel CRM On Demand is currently developed by Oracle, and as the name suggests it is an on-demand crm solution, meaning it will be accessed via the browser as a web service (web based crm solution). Siebel CRM On Demand allows you to perform sales management, customer service and management or to create/administrate your marketing campaigns. Latest version available is version 14, though Siebel CRM On Deman version 15 is right around the corner. |
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CRM Reporting in Siebel CRM On Demand |
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Siebel CRM On Demand, developed by Oracle (actually initially developed by Siebel but since the whole company was purchased by Oracle we can say that) is a customer relationship management solution that is delivered on demand (meaning is installed as a web service, unlike On premise crm solutions). One powerful feature of Siebel CRM On Demand is the CRM reporting, which allows generating over 250 separate CRM reports to analyze anything froma pipeline visibility to sales effectiveness. |
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If you have a small list of clients and you are using Outlook, one of the solutions to follow-up with them is by using the Mail Merge function. The Mail Merge function allows creating personalized mailing labels, envelopes, form letters, catalogs, e-mails, or faxes for mass distribution. |
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Types of CRM Reports you can create from Outlook with BCM |
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This article shows detalied information on how to create different types of CRM reports from Outlook 2003 with Business Contact Manager. The CRM reporting functionality is not available in Outlook 2003 if the Business Contact Manager add-in is not installed (it comes part of the Office Professional or Small Business suite). |
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