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Borneosoft CRM is an easy-to-use web-based CRM solution for contact, calendar and sales management. We believe that managing our customers should be high on our priority list. And all small and medium companies or organizations must have access the best tools and applications without incurring cost on hardware and software. Borneosoft CRM is a "Software as a Service" (SaaS) that releases the companies/organizations from the burden of acquiring and maintaining hardware/software for CRM applications.
It is our believe that no-one should be excluded from having access to the best CRM tools. That is why, we are allowing our applications to be used for free with no time limit (Free Edition: 100MB storage/user for 2 user per company). When your need of storage grows, you can easily upgrade it to Standard Paid Edition.
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iContact is an online email marketing software developed by the iContact Corporation that allows following up with your customers by sending emails, surveys or autoresponders, as well as tracking the sends, opens and click-throughs. iContact is one of the best online email marketing software, if we consider the price/features ratio and the number of increasing clients it gained since the launch of this service. The best thing about iContact is the fact that it offers a free trial, which is the ultimate guarantee that you can test and see if it fits your needs before signing up for their email marketing services.
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vtiger CRM is an Open Source CRM software for small and medium businesses. vtiger CRM uses open source technologies such as Apache, MySQL, PHP (and other open source projects) to provide a powerful multi-platform CRM solution (works on Linux and Windows).
vtiger CRM provides the CRM features that other commercial programs sell for thousands of dollars, such as: sales force automation, customer support & service, marketing automation (with support for e-mail campaigns), inventory management (with product customization module), security management, and of course contact management and task scheduling.
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Constant Contact is an online contact management service with options to follow-up with your contacts via an email newsletter, promotion, event invitation, or to send them online surveys - an easy way to connect with your possible (or existing) customers and find out what you could do to improve their experience with your company. |
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A simple search on Google for define crm will display its main definition as customer relationship management. While it sounds interesting, what does it really mean? Well, the expanded definition gives some hints - CRM could be interpreted as a way to manage the relationship you have with your customers (business relationship). While this is a shallow definition of CRM, it points however in the right direction, it's all about the way you do your business so that you gain, keep and maintain a good relation with existing and future customers.
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Infusion CRM is a web based CRM system developed by Infusion Software and targeting small and medium businesses. Infusion CRM offers features that help you automate an entire business process, starting with marketing and sales support, product billing, lead follow-up, and much more.
Unlike other hosted CRM solutions, Infusion CRM also offers and integrated shopping cart that allows you to track and process orders. This is an interesting addition given that you can track closely customers or possible customers and see what they purchased (and when they purchased), what marketing campaigns were they part of, analyze their behavior on your website and many other tracking options that will give you the advantage of knowing how to approach them.
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Box.net launches integration & unlimited storage for Salesforce CRM |
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Box.net is a web-based storage service that allows businesses to share, manage and access their content online (documents, media and other files). Today they've announced integration with Salesforce CRM, which means that Salesforce users will be able to use all their content on box.net within the Salesforce CRM platform.
Salesforce CRM has a large user base which most likely will benefit from this integration, however this will incur additional costs. Box.net usually charges $15/user/month for a business account, and most likely these costs are the same for Salesforce CRM users (or maybe they offer a discount, haven't been able to find that information yet, but I know for sure that the amount they can store is unlimited).
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SugarCRM wins Infoworld's BOSSIE award for CRM |
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InfoWorld published the winners for the second edition of the BOSSIE awards. This is an annual event where InfoWorld's Test Center editors, analysts and reviewers choose from their nominees the best of the open source world. Over 60 winning open source products where selected from eight categories:
- Collaboration (mail/calendar, wiki, and social networking)
- Developer tools (such as AJAX and rich Internet apps, Web service testing tools and version control programs)
- Enterprise applications (ERP, CRM, BI and reporting)
- Networking (server monitoring, routing, Wi-Fi scanning, and VoIP software)
- Platforms and middleware (perating systems, databases, virtualization, and SOA integration)
- Productivity applications (such as office suites and 3-D modeling programs)
- Security (firewall, IDS, disk encryption, and security testing)
- Storage (monitoring and administration, backup, and NAS)
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OracleŽ VM Templates for Siebel CRM On Demand just released |
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Oracle just annouced the release of Oracle® VM Templates. These templates allow deploying a fully configured Oracle CRM software platform by providing pre-installed and pre-configured images of the CRM On Demand software. The templates are very useful especially for large organizations where the costs for installation and configration of Siebel CRM On Demand are high - by using the Oracle VM Templates, administrators simply copy the images from the server (with Oracle VM installed) and use them to have a fully installed and configured Oracle environment. This beats the hell out of installing CRM On Demand from scratch.
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