Glossary

The CRM glossary contains a list of terms that are used on this site or that are CRM related. Use the search option to find a crm term or use the alphabetized list to manually browse for crm terms.


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Term Definition
CRMCRM stands for Customer Relationship Management
 
CRM AcceleratorsCRM Accelerators are add-on solutions developed for Microsoft Dynamics CRM 4.0. A CRM accelerator allows broadening marketing, sales and service capabilities for Microsoft Dynamics CRM 4.0 (basically extending its capabilities). CRM accelerators provide additional functionality also for deploying Microsoft Dynamics CRM 4.0, not only for using it.
 


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Glossary V2.0