Glossary
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The CRM glossary contains a list of terms that are used on this site or that are CRM related. Use the search option to find a crm term or use the alphabetized list to manually browse for crm terms. | |
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| ERP | ERP is an acronym for enterprise resource planning. An ERP system uses software and hardware resources to be able to integrate all data and processes in an organization into a single unified system. A system can be called ERP if it incorporates at least two different modules that would otherwise be used separately, for instance: Manufacturing modules, Supply Chain systems, Accounting/Payroll software, Customer Relationship Management programs, etc. |
| Glossary V2.0 | |