Glossary

The CRM glossary contains a list of terms that are used on this site or that are CRM related. Use the search option to find a crm term or use the alphabetized list to manually browse for crm terms.


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Term Definition
ERPERP is an acronym for enterprise resource planning. An ERP system uses software and hardware resources to be able to integrate all data and processes in an organization into a single unified system. A system can be called ERP if it incorporates at least two different modules that would otherwise be used separately, for instance: Manufacturing modules, Supply Chain systems, Accounting/Payroll software, Customer Relationship Management programs, etc.
 


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Glossary V2.0