Glossary
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The CRM glossary contains a list of terms that are used on this site or that are CRM related. Use the search option to find a crm term or use the alphabetized list to manually browse for crm terms. | |
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| There are 1 entries in the glossary. | |
| Pages: 1 | |
| Term | Definition |
| ROI (on CRM) | ROI stands for Return on Investment. ROI (in relation to using CRM systems) represents a ratio between the amount of money saved or obtained as a result of implementing a CRM solution in a company, and the actual costs of the CRM implementation. |
| Glossary V2.0 | |