CRM Resources
iContact
iContact is an on-demand email marketing service developed by the iContact Corporation that allows following up with your customers by sending emails, surveys or autoresponders, as well as tracking the sends, opens and click-throughs.
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Free CRM
Free CRM is a CRM software solution developed by CRM ASP. It is a web based customer relationship management software solution (with some items for sales force automation). Free CRM can be used for contact management, lead tracking, sales pipeline management and forecasting.
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CRM - The Robert DeNiro way
A funny video showing how Robert DeNiro understands and applies customer relationship management. He's acting as a car salesman and he just has a particular way to treat customers that simply don't want to purchase the car. Who wouldn't buy from him?
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ACT! 2008 by Sage

ACT! 2008, developed by Sage, is a contact and customer relationship management software that allows you to organize contact information, manage tasks and activities and offers various communication tools to help you increase your productivity.

Sage reported over 2.7 million users and 41,000 corporate customers for ACT!, userbase obtained over the course of the 20 years since a first version of the program was released.

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PostBooks
PostBooks is an open source ERP business system for small and medium businesses. It has modules for accounting and CRM and also runs on multiple platforms (Linux, Mac, Windows). At its core PostBooks is based on the commercial OpenMFG ERP Suite (one of the editions of xTuple ERP). One of the best things about PostBooks (beside the fact that is open source aka free) is that it's translated in several languages thus its accounting module has multi-currency and tax structures support. PostBooks is licensed under CPAL, an OSI-certified Common Public Attribution License.
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